Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).
Chair: Dr Lyndon Du Plessis, Senior Lecturer, Department of Public Administration and Management, University of the Free State
Discussant: Dr Youness Abouyoub, Chief of Governance and State-Building Section at the United Nations Economic and Social Commission for Western Asia (UN-ESCWA)
Ms. Bontle Lerumo, Public Service Education and Training Authority (PSETA)
Hon. Cllr Bheke Stofile, President of SALGA, Member of the Executive Committee of UCLG Africa, and Vice President in UCLG World.
Session Abstract
The Keynote Speakers will tackle today's complex challenges, including the aftermath of the COVID-19 pandemic, geopolitical tensions, and climate change. Emphasizing Einstein's idea that new thinking is required to solve contemporary issues, speakers will explore the need for alternative service delivery models. These models prioritize innovation, collaboration, and flexibility, involving private companies, NGOs, and community groups to enhance public services.
The conference will address critical aspects about the government's role in alternative service delivery, and enhancing societal responsiveness. By fostering diverse perspectives, the IASIA 2024 aims to improve global public service delivery, promoting sustainability and democratic governance.