Background
Co-production has emerged in the late 1970s as a mechanism to engage citizens in public services, by involving them in the design, delivery and/or evaluation of services which they themselves receive (Brandsen, 2023). In co-production, state actors and lay actors work together in any phase of the public service (Nabatchi et al, 2017). It has the potentiality to increase the legitimacy of public decisions (Boivard and Loeffler, 2017), the efficiency and effectiveness of service delivery (Osborne et al, 2013), and to make public services better targeted and more responsive to users (Duffy, 2007). In such process, the role of the lay actor is crucial, and scholars have studied the antecedents of co-production related to lay actors’ demographic and socio-economic characteristics. In particular, increasing attention has been given to the so-called “vulnerable groups”, defined as groups facing social and structural barriers to full participation in co-production activities (Grabovschi et al., 2013; Cepiku et al. 2020). In the case of vulnerable people, co-production raises some concerns as their ability to co-produce can be hindered by their condition. Even before their active involvement in the co-production process, it has been noted that vulnerable groups and marginalized people tend to be underrepresented (Brandsen, 2021). This also raises equity concerns, as when designing a co-production initiative, particular attention should be payed to citizens’ selection and lifting constraints for disadvantaged people (Cepiku and Giordano, 2014). Some attempts have been made to systematize studies on co-production of research with vulnerable people by conducting systematic literature reviews (Amann et al, 2021), or by conceptualizing a framework for analyzing conditions for co-production with refugees (Røhnebæk & Bjerck, 2021). However, the literature on the topic is still fragmented and lacks a comprehensive representation that could be useful in informing scholars and practitioners about the characteristics and implications of co-production with vulnerable people.
Research questions and methodology
This article aims to contribute to the understanding of co-production with vulnerable people in the public sector realm by mapping the existing knowledge and addressing the following research questions: i) What are the specific features of co-production with vulnerable people? ii) How can the impact of co-production with vulnerable people be measured?
First, a systematic literature review will be performed using bibliometric techniques (Pritchard 1969, 348) with bibliometrix R-package, to run the quantitative analysis (Aria and Cuccurullo, 2017) and analyze paths within articles (Cuccurullo et al, 2016) mathematically and statistically. Second, an analytical framework on co-production drawn by the literature will be used to systematize the articles with a qualitative narrative analysis (Cepiku et al. 2020). This framework comprises four main groups of variables: general context, antecedents of co-production, management and implementation of co-production, and outcomes of co-production.
Results
A systematic literature review was conducted including all articles on co-production with vulnerable people in the Web of Science database – SSCI. A scoping search was conducted initially to identify the keywords to be used in the search, and only articles written in English were included in the analysis. The keywords include: i) co-production, co-creation, co-design, co-planning, co-delivery, co-evaluation, co-innovation, co-construction, co-destruction, and ii) vulnerab*, fragil*, frail*, stigmatized, marginalized, disadvantaged, underserved. The initial search yielded 1039 articles. Currently, the two authors are independently reviewing the articles according to inclusion criteria referring to the study covering both co-production and vulnerable lay actors. The included articles will be read in-depth to identify key features that condition the functioning of co-production with vulnerable people and criteria to assess its impact. The work is in ongoing, by September we expect to have completed the quantitative analysis and to have preliminary results on the qualitative narrative analysis.
Bibliography
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