Theoretical approach: In the past decades, the New Public Management (NPM) philosophy has highlighted the importance of improving the efficacy of Public Sector Organizations (PSOs) management (Hood, 1995) by implementing innovative approaches based on private sector practices. Management reforms in the public sector have gradually focused on the governance of complex service delivery systems. This development has been described as a shift from NPM to New Public Governance (NPG) (Brignall et al.,2000), which identifies the primary governance dimension of modern PSOs in its citizen orientation, configuring a renewed perspective of public services. Indeed, the need for higher performance levels and improved outputs and outcomes has led researchers and practitioners to pay more attention to adequate Performance Measurement Systems (PMSs) to create a more efficient and transparent public sector (Lapsley, 1999; Aversano et al., 2018). Over the last 30 years, in Italy, these measures have led to profound changes in the management philosophies and administrative and accounting systems of PSOs, especially healthcare organizations (HCOs) (Tartaglia-Polcini et al., 2021).
Measuring and reporting performance is crucial in the healthcare system, where the environment is highly dynamic and unpredictable, making performance management more challenging (Peng et al., 2007). In healthcare, PMS should be examined considering the multiple and competing objectives pursued by HCOs (Purbey et al., 2007). HCOs engage in an activity with a high social impact and have a direct relationship with many stakeholder groups to whom it must account for the results achieved and the quantities and quality of public resources used (Bonollo & Zuccardi-Merli, 2016; Ippolito et al., 2022). HCOs use Performance Measurement Systems to manage existing processes and activities and to satisfy the increased information needs of the multiple HCOs’ stakeholders (Purbey et al., 2007; Elg et al., 2013).
Following the Resource Dependence Theory, the board and the managerial leaders represent the main actors able to adequately manage the uncertainty resulting from the organization’s dependence on the external environment in which it operates and from which it draws the necessary human, strategic and financial resources to survive (Reguera-Alvarado et al., 2017; Kilic & Kuzey, 2016).
This leads to a broader definition of Corporate Governance in HCOs (Eeckloo et al., 2004), in which board directors must adequately balance the need to maintain adequate levels of financial performance with the primary objective of caring for the well-being of their patients and the broader community in which they operate (Erwin et al., 2019; De Regge & Eeckloo, 2020).
Defining the most appropriate governance model represents a necessary step to allow for the needed restructuring process possible. Among the various aspects relevant to this purpose, gender diversity plays a relevant role. Given its importance as the primary governance mechanism (Kilic and Kuzey, 2016; Uyar et al., 2020), gender balance on boards of directors is widely supported by various national and international regulatory provisions and recommendations (Masselot & Maymont, 2015). In recent decades, European institutions and policymakers have promoted gender equality in management and strategic leadership positions, leading gender diversity to be included in the 17 Sustainable Development Goals (SDGs) of the 2030 Agenda for Sustainable Development.
The presence of women in top management and governance roles of HCOs would be necessary because the dynamic and inclusive leadership and the diversity of knowledge and skills may represent a leading factor in improving financial performance (Reguera-Alvarado et al., 2017).
However, previous studies have mainly focused on the private sector (Al-ahdal et al., 2020; Naciti, 2019), while for the public sector, in particular the healthcare sector, there is still little empirical research conducted (Opstrup & Villadsen, 2015; Usman et al., 2018; De Reggee & Eeckloo, 2020).
Purpose: In light of the gap evidence above, In this study, we seek to understand how gender diversity affects the financial performance of HCOs through their governance mechanisms.
Thus our research question is: Is board gender diversity associated with greater financial performance in Italian healthcare organizations?
Methodology and data set: All Italian Public HCOs’ annual reports were analyzed to gather information about their performance, measured with economic, financial, and patrimonial balance indicators.
Thus, we estimated different OLS models to examine the association between women in top positions in Italian HCOs (roles of general, administrative, and health managers) and their financial performance.
Results and findings: Results indicate that a greater presence of women at the managerial level improves the financial and economic performance of the healthcare organizations analyzed. Results evidence that in HCOs' management and governance, women can represent a powerful lever for change.
Implications of the theory: The research aims to contribute to the debate on gender diversity in the governance of HCOs. In this sense, Italy represents an interesting context of investigation because, in the last 30 years, the Italian public and healthcare contexts have been affected by numerous policies inspired by the concept of NPM and NPG’s. The results could have practical implications to support the United Nation’s public policies toward stabilizing women in all decision-making positions. This research could be useful for standard-setters and practitioners to improve PMS by identifying performance indicators and governance dimensions. Academics could also benefit from this research to develop similar analyses in private HCOs or in different geographical contexts.
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