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Conference Agenda (All times are shown in Eastern Daylight Time)

Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).

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Session Overview

Session

Navigating Tensions using Serious Games: Integrating VR, Gamification, and GenAI for De-Escalating Patron Crises in Libraries

Time:

Monday, 17/Nov/2025:

4:00pm - 5:30pm

Location: Potomac V

Presentations

Navigating Tensions using Serious Games: Integrating VR, Gamification, and GenAI for De-Escalating Patron Crises in Libraries

C. Dumas¹, R. D. Williams², J. Zhang², S. Borji², R. Jari¹, M. Nasierowski¹

¹State University of New York at Albany, USA; ²University of South Carolina, Columbia, USA

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