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Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).

 
 
Session Overview
Session
Paper Session 03: User Communities and Information Behavior
Time:
Sunday, 29/Oct/2023:
2:00pm - 3:30pm

Session Chair: Clara Chu, University of Illinois at Urbana-Champaign, USA, USA
Location: Reims, 1st Floor, Novotel


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Presentations
2:00pm - 2:25pm
ID: 281 / PS-03: 1
Long Papers
Confirmation 1: I/we acknowledge that all session authors/presenters have read and agreed to the ASIS&T Annual Meeting Policies
Topics: Information Behavior (information behavior; information-seeking behavior; information needs and use; information practices; usability; user experience; human-computer interaction; human-technology interaction; human-AI interaction)
Keywords: Health information behavior, participatory research, qualitative methods

Engaging Participants in Online Interviews: Lessons Learned from Implementing a Participatory Visual Approach in Two Explorative Health Information Behavior Studies

Leyla Dewitz

Humboldt-Universität zu Berlin, Germany

This article provides a theoretical background on participatory approaches in (health) information behavior studies. Furthermore, it introduces and discusses the implementation of a visual participatory approach applied in two explorative health information behavior studies, each conducted online via Zoom and with the virtual whiteboard Miro. One study examined the health information behavior and digital well-being of individuals with social anxiety (n=22), while the other explored health information behavior in the context of false information and scientificity (n=21). The approach aimed to actively engage participants within the interview setting through creative and visual elaboration and representation of health information interactions using the virtual whiteboard Miro. Findings show that using visual materials during face-to-face interviews facilitated the communication about sensitive health content and supported to capture key statements in situ, promoting the externalization of tacit knowledge during the interviews. Despite the content differences of the two studies, the unifying aspect examined in this article is how the implementation of the visual participatory approaches could enhance interview settings and lead to gathering rich data. This article fills a gap for methodological considerations of participatory techniques within (health) information behavior studies.



2:25pm - 2:50pm
ID: 466 / PS-03: 2
Long Papers
Confirmation 1: I/we acknowledge that all session authors/presenters have read and agreed to the ASIS&T Annual Meeting Policies
Topics: Research into Practice (participatory research; practice-based research; research impact)
Keywords: Social Movements, Mixed-Methods, Visual Interpretation, Network Analysis, Computer Vision

Mixed Methods Framework for Understanding Visual Frames in Social Movements

Laura Werthmann Dozal

University of Arizona, USA

Attempting to understand visual frame perspectives in social movement posts online is important to develop an account of how social movements communicate and for what purpose. This paper builds a Mixed-Methods Matrix framework that combines computational applications with visual methodologies to discover frames of meaning making in a large image collection. Frame analysis and Critical Visual Methodology are reviewed and used in the framework to work in tangent with quantitative research methods. The quantitative methods consist of network analysis applications and network structure analysis. Visual sentiment analysis is explored using methods of computer vision. The methods framework is presented in the form of a matrix that enables researchers to identify applications for looking at social movements online through theoretical and computational approaches. The broader implication for the framework is to help researchers understand how online image collections can show meaning through perspective.



2:50pm - 3:05pm
ID: 258 / PS-03: 3
Short Papers
Confirmation 1: I/we acknowledge that all session authors/presenters have read and agreed to the ASIS&T Annual Meeting Policies
Topics: Research into Practice (participatory research; practice-based research; research impact)
Keywords: LGBTQ+, community, collections, donations, information institutions

Seize the Initiative: In-Process LGBTQ+ Research Findings and Their Impact on Connecting Practices in New Zealand GLAMU Institutions

Alison Day

Victoria University of Wellington, New Zealand

LGBTQ+ (lesbian, gay, bisexual, transgender and queer) activism has played a significant role in effecting legislative and social change in New Zealand and overseas, promulgating public attitudinal shifts towards tolerance and inclusion. These societal changes do not however appear to have resulted in the visible representation of LGBTQ+ communities in New Zealand’s GLAMU (galleries, libraries, archives, museums and universities) institutions. Using a survey, this study investigated what has been occurring in GLAMU institutions with respect to LGBTQ+ collecting and donating through a queer theory lens. The findings indicated that broad, inclusive collection policies do not equate to representation when coupled with passive collecting and little connectivity not only with LGBTQ+ communities but between GLAMU institutions. The evident need revealed by the research findings, particularly the facilitation of GLAMU interconnectivity, offered the chance to alter the existing state of affairs. This paper shows how ongoing research can be applied as the opportunity arises to inform current practices and initiate change.



3:05pm - 3:30pm
ID: 351 / PS-03: 4
Long Papers
Confirmation 1: I/we acknowledge that all session authors/presenters have read and agreed to the ASIS&T Annual Meeting Policies
Topics: Research into Practice (participatory research; practice-based research; research impact)
Keywords: LGBTQIA+ populations, health information, public libraries, community-based research, qualitative methods

"What is a Wave But 1000 Drops Working Together?" The Role of Public Libraries in Addressing Health Information Disparities for LGBTQIA+ Communities (2nd place best long paper)

Vanessa Kitzie1, Nick Vera1, Valerie Vera1, Travis Wagner2

1University of South Carolina, USA; 2University of Illinois at Urbana-Champagne, USA

This paper presents results from a participatory action research study with 46 LGBTQIA+ community leaders and 60 library workers who participated in four community forums at public libraries across the US. The forums identified barriers to LGBTQIA+ communities addressing their health questions and concerns and explored strategies for public libraries to tackle them. Forums followed the World Café format to facilitate collaborative knowledge development and promote participant-led change. Data sources included collaborative notes taken by participants and observational researcher notes. Results revealed that barriers experienced by LGBTQIA+ communities are structurally and socially entrenched and require systematic changes. Public libraries must expand their strategies beyond collection development and one-off programming to meet these requirements. Suggested strategies include outreach, community engagement, and mutual aid initiatives characterized by explicit advocacy for LGBTQIA+ communities and community organizing approaches. Public libraries can readily adopt strategies overviewed in this paper for LGBTQIA+ health promotion.



 
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