Conference Agenda

Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).

Session Overview
Date: Wednesday, 19/Jun/2019
Day 1: Registration
Location: Plexal
Day 1: Keynote: Design Futures: Making decisions about what to do next
Location: Plexal
Chair: Cees de Bont
Chair: Gerda Gemser

Chris Thompson,  Viadynamics Ltd
Rachel Cooper, Imagination, Lancaster University

Chris Thompson and Rachel Cooper discuss the future of design and innovation, from their own perspectives of the past and the present. Chris draws on a long career in industry to illustrate current challenges facing design and business. Rachel Cooper will respond, drawing on her experience and perspectives of design research and education. They conclude with a provocation to the audience, for further discussion.

Day 1: Keynote 2: Design as a Catalyst for change…by Design
Location: Plexal
Chair: Cees de Bont
Chair: Gerda Gemser

Eric Quint

Vice President and Chief Design Officer, 3M Company

Across businesses, communities, and technologies, one aspect remains constant in our connected world: change is ever-present. We know design can deliver competitive advantage, but how can we harness collaborative creativity to take this one step further, driving value, stimulating growth, and enhancing customer experiences?

Global enterprises are often large and complex and recognize the role of creativity and design as an opportunity to become more relevant, build audience engagement and drive transformation into the future. Eric Quint, Chief Design Officer of 3M Company, will share thoughts on how design can create competitive advantage and positive change; and will lend valuable insights into the challenges that we all face as strategists, creative professionals, and change-makers, as we work to drive innovation and enhance brand experiences…by design.

3.d 1/1: How does design express value?
Location: LDN.103
Chair: Tore Kristensen
Chair: Aysar Ghassan
10:45am - 11:10am

Identifying Product Design Trends at Dutch Design Week

Hannah Cardall1, Bryan F. Howell2

1: Independent, United States of America; 2: Brigham Young University, United States of America

11:10am - 11:35am

How to create value in public service delivery? Exploring the co-design approach

William Voorberg, Arwin van Buuren, Geert Brinkman

Erasmus University, Netherlands, The

11:35am - 12:00pm

The value of design: How does design enhance commercial value in co-branding strategy development?

Yueyi Wang, David Hands

Lancaster University, United Kingdom

12:00pm - 12:25pm

Design Capabilities for the Evolution of Value Creation

Nicola Morelli, Luca Simeone, Amalia De Götzen

Aalborg University, Denmark

4.b 1/3: Designerly ways of Innovating
Location: LDN.001
Chair: Gerda Gemser
Chair: Nico Florian Klenner
10:45am - 11:10am

Developing and applying performance metrics to evaluate co-design activities in design-led innovation

Jamie O'Hare, Elies Dekoninck, Lorenzo Giunta

University of Bath, United Kingdom

11:10am - 11:35am

The 3rd Dimension of Innovation Processes

Christos Chantzaras

Technical University of Munich, Germany

11:35am - 12:00pm
Research in Progress

Designing a conducive context for ambidexterity: How nascent design-led ventures can nurture contextual ambidexterity

Nico Florian Klenner, Gerda Gemser, Ingo Oswald Karpen

RMIT University, Australia

12:00pm - 12:25pm

Design practices for strategic innovation in start-ups

Daphna Glaubert1,2, Zarina Charlesworth1, Nathalie Nyffeler1, Luc Bergeron2

1: HEIG-VD, University of Applied Arts & Sciences Western Switzerland, HES-SO, Switzerland; 2: ECAL, University of Applied Arts & Sciences Western Switzerland, HES-SO, Switzerland

4.j 1: Experience Design: Method and Evaluation
Location: LDN.205
Chair: Ming Cheung
Chair: Ksenija Kuzmina

10:45am - 11:10am

Consumption experience on Tmall: a social semiotic multimodal analysis of interactive banner ads

Zhen Troy CHEN1, Ming CHEUNG2

1: Xi'an Jiaoting - Liverpool University, China, People's Republic of; 2: Griffith University, Australia

11:10am - 11:35am

Experience design at Starbucks: from global brand management to local spatial experiences

Amani Ali Alaali1, Irini Pitsaki2

1: Northumbria University, Newcastle Upon Tyne, United Kingdom; 2: Heriot Watt University, Edinbrugh, United Kingdom

11:35am - 12:00pm

Empathic Design as a Framework for Creating Meaningful Experiences

Fabio Andres Tellez1, Juanita Gonzalez2

1: Universidad Jorge Tadeo Lozano, Colombia; 2: Pontificia Universidad Javeriana, Colombia

12:00pm - 12:25pm

Experience Design Applied to Research: An Exploratory Method of User-Centered Research

Andrea Capra, Ana von Frankenberg Berger, Daniela Szabluk, Manuela Oliveira

Pontifical Catholic University of Rio Grande do Sul - PUCRS, Brazil

6.a 1/2: Materiality in the Digital Age
Location: LDN.102
Chair: Bo GAO
Chair: J. Fiona Peterson
10:45am - 11:10am

Learning to create images with computer code

Peter Haakonsen, Laila Belinda Fauske

OsloMet – Oslo Metropolitan University, Norway

11:10am - 11:35am

Learning about Materiality through Tinkering with Micro:bits

Ingvild Digranes, Jon Øivind Hoem, Arnhild Liene Stenersen

Western Norway University of Applied Sciences, Norway

11:35am - 12:00pm

Designing an intuitive interface to enhance trigonometry learning

Francisco Zamorano, Catalina Cortés, Mauricio Herrera, María Elena Errázuriz

Universidad del Desarrollo, Chile

12:00pm - 12:25pm

Engaging in Materiality: Issues in Art and Design Education

Delane Ingalls Vanada

University of Florida, United States of America

Cases 1/5: Case Studies from the Frontlines of Design Innovation Management
Location: LDN.104
Chair: Jochen Schweitzer
Chair: Charlotta Windahl
10:45am - 11:00am

Community Based Naloxone Kits: Using design methods to transform complex user needs into innovative community partner project

Gillian Harvey1, Stephanie VandenBerg2

1: University of Alberta, Canada; 2: University of Calgary, Canada

11:00am - 11:15am

Design + Social Impact: a Workshop in Cairo

Mark James Randall, John Bruce

The New School: Parsons School of Design, United States of America

11:15am - 11:30am

Thinking-through-making; physical model-making as a business model education strategy

Aaron Fry

The New School - Parsons, United States of America

11:30am - 11:45am

Managing Vulnerability and Uncertainty: Developing design competencies within an American healthcare non-profit.

Rhea Alexander1, Sarah Jones2, Vinay Kumar Mysore1

1: Parsons School of Design, United States of America; 2: PMDAlliance, United States of America

11:45am - 12:00pm

Transitioning Business for a Circular Economy

Susan Evans

Hong Kong Polytechnic University, Hong Kong

12:00pm - 12:15pm

Empowering seniors' mobility to maintain a healthy lifestyle: a case study

Chiara Treglia1, Yuan Lu2

1: Royal College of Art/Imperial College of London, United Kingdom; 2: Eindhoven University of Technology

Day 1: Lunch
Location: Foyer: Loughborough University London
4.b 2/3: Designerly ways of Innovating
Location: LDN.001
Chair: Gerda Gemser
Chair: Nico Florian Klenner
2:00pm - 2:25pm

Enhancing collaboration: A design leader’s role in managing paradoxical identity tensions through Dual Identification

Emma J Coy, Johanna E Prasch

RMIT, Australia

2:25pm - 2:50pm

Design artefacts as flexible and persuasive tools for customer-centric innovation

Jacqueline Wechsler1, Jochen Schweitzer2

1: Sticky Design Studio, Australia; 2: University of Technology, Sydney Australia

2:50pm - 3:15pm

Exploring the design space of innovation canvases

Katja Thoring1,2, Roland M. Mueller3, Petra Badke-Schaub1

1: Delft University of Technology, The Netherlands; 2: Anhalt University of Applied Sciences, Germany; 3: Berlin School of Economics and Law, Germany

3:15pm - 3:40pm

Storytelling and Low-Resolution Prototypes for Innovative Simulated Experiences in User-Centered Research

Daniela Szabluk, Ana von Frankenberg Berger, Andrea Capra, Manuela Ferreira de Oliveira

Pontifical Catholic University of Rio Grande do Sul, Brazil

4.f 1/1: Strategic Design of Sustainable Business Models
Location: LDN.205
Chair: Giulia Calabretta
Chair: Duygu Keskin
2:00pm - 2:25pm

The evolution of the Strategic role of Designers for Sustainable Development

Brian Baldassarre1, Giulia Calabretta1, Nancy Bocken2, Jan Carel Diehl1, Duygu Keskin3

1: Delft University of Technology; 2: Lund University; 3: Eindhoven University of Technology

2:25pm - 2:50pm

Service Blueprint For Sustainability Business Model Evaluation

Sau Ching Cheryl Cheung, Ksenija Kuzmina

Loughborough University London, United Kingdom

2:50pm - 3:15pm

Minding the gap: The road to circular business models

Marco Antonio Paula Pinheiro, Daniel Jugend

Sao Paulo State University, Brazil

3:15pm - 3:40pm

Circular Archetypes – a feasibility study exploring how Makerspaces might support circular innovation, within the Scottish textile sector.

Jen Ballie

V&A Dundee, University of Dundee, United Kingdom

6.a 2/2 & 3.b 1/2: Materiality in the Digital Age & Measuring and communicating the value of design
Location: LDN.102
Chair: Bo GAO
Chair: Jo'Anne Langham
2:00pm - 2:25pm

Experiencing (from) the inside – Mediated perspectives in kindergartens

Ingvard Bråten, Jon Hoem

Western Norway University of Applied Sciences, Norway

2:25pm - 2:50pm

Aarup 1960 and the poetics of materials

Liv Mildrid Gjernes

Western Norway University of Applied Sciences, Norway

2:50pm - 3:15pm
Research in Progress

Design as a Catalyst for Change – Towards Strategically Embedded Design in SMEs

Dorota Biniecka1, Erik Bohemia2

1: Mitchell & Cooper, UK; 2: Oslo Metropolitan University, Norway

3:15pm - 3:40pm

Mapping strategies for distributed, social and collaborative design systems of makers, designers and social entrepreneurs

Massimo Menichinelli1,2, Alessandra Gerson Saltiel Schmidt2,3, Priscilla Ferronato4,2

1: RMIT University; 2: IAAC | Fab City Research Lab; 3: AGS Invest; 4: University of Illinois Urbana Champaign - Illinois Informatics Institute

6.c 1/1: Entrepreneurship in Design Education
Location: LDN.207
Chair: Bryan F. Howell
Chair: Curtis Anderson
2:00pm - 2:25pm

Design Thinking & Entrepreneurial Opportunities: Visual Case Studies of Chilean Designer/Non-Designer Founders

Camilo Sergio Potocnjak-Oxman

Australian National University, Australia

2:25pm - 2:50pm

Contamination Lab of Turin (CLabTo): how to teach entrepreneurship education to all kinds of university students

Eleonora Fiore, Giuliano Sansone, Chiara Lorenza Remondino, Paolo Marco Tamborrini

Politecnico di Torino, Italy

2:50pm - 3:15pm

Entrepreneurial Mindset: a longitudinal study of three different teaching approaches to developing it

Nusa Fain1, Michel Rod2, Erik Bohemia3

1: Queen's University, Canada; 2: Carleton University, Canada; 3: Oslo Metropolitan University, Norway

Cases 2/5: Case Studies from the Frontlines of Design Innovation Management
Location: LDN.104
Chair: Charlotta Windahl
Chair: Mark James Randall
2:00pm - 2:15pm

Integrating Business and Design through Experiential Learning

Charlotta Windahl

University of Auckland, New Zealand

2:15pm - 2:30pm

Breaking Boundaries: A Unique Inter-University Program Addressing the 21st Century Skills Gap

Rhea Cristina Alexander1, Matthew Stewart2, R. Shane Snipes3

1: The New School University, United States of America; 2: The Do School, Berlin; 3: BMCC CUNY (Borough of Manhattan Community College @ The City University of New York)

2:30pm - 2:45pm

Towards an interdisciplinary knowledge exchange model. Uniandes design school help to transform Avianca into a design driven company in the flight industry.

Diego Mazo Rosete, Santiago De francisco

Universidad de los Andes, Colombia

2:45pm - 3:00pm

“We need an internet connection” - A systemic process for the exploration of a transformative physical - digital environment as a blended space

Andrea Resmini, Bertil Lindenfalk

Jönköping International Business School, Jönköping University, Sweden

3:00pm - 3:15pm

A design contribution to the entrepreneurial experience

Juan David Roldan Acevedo, Ida Telalbasic

Loughborough University London, United Kingdom

3:15pm - 3:30pm

Business as Unusual: Creative industries, international trade and Brexit

Nick Dunn, Roger Whitham, CM Patha

Lancaster University, United Kingdom

4.b 3/3: Designerly ways of Innovating
Location: LDN.001
Chair: Gerda Gemser
Chair: Nico Florian Klenner
4:00pm - 4:25pm

Service Design Creating Value for Industrial Corporates through AI Proofs of Concept

Titta Jylkäs1,2, Essi Kuure1, Satu Miettinen1

1: University of Lapland, Finland; 2: Volkswagen Financial Services AG, Germany

4:25pm - 4:50pm

Disruptive Innovation Ecosystems: Reconceptualising Innovation Ecosystems

Badziili Nthubu, Daniel Richards, Leon Cruickshank

Lancaster University, United Kingdom

4:50pm - 5:15pm

Unlocking the Potential of the Salesperson in the Virtual Fitting Room: Enhancing the Online Retail Experience for Fashion Brands

Eirini Bazaki1, Vanissa Wanick2

1: University of Southampton, United Kingdom; 2: University of Southampton, United Kingdom

5:15pm - 5:40pm

Speeding-Up Innovation with Business Hackathons: Insights into Three Case Studies

Myrna Flores1,2, Matic Golob1, Doroteja Maklin1, Christopher Tucci1,2

1: Lean Analytics Association, Switzerland; 2: EPFL, Switzerland

w1.476: Workshop
Location: LDN.0.17 & 0.18
4:00pm - 5:40pm

Design for Climate Services: A Co-Design Approach

Melanie Woods1, Drew Hemment2, Raquel Ajates Gonzalez1, George Konsta3

1: University of Dundee, United Kingdom; 2: Edinburgh University, United Kingdom; 3: FutureEverything, United Kingdom

w2.464: Workshop
Location: LDN.102
4:00pm - 5:40pm

A Semiotic Rosetta Stone Workshop: Enhancing visual communication through design semiotics.

Dave Wood

Northumbria University, United Kingdom

w3.452: Workshop
Location: LDN.205
4:00pm - 5:40pm

Big Design - Designing at scale

Bertil Lindenfalk1, Andrea Resmini1, Terence Fenn2, Jason Hobbs3

1: Jönköping University, Sweden; 2: University of Johannesburg; 3: Human Experience Design

w4.451: Workshop
Location: LDN.206
4:00pm - 5:40pm

Building Adaptable Teams for Co-configuration

Rael Glen Futerman

University of Cape Town, South Africa

w5.471: Workshop
Location: LDN.207
4:00pm - 5:40pm

Discourse Mapping: Navigating the Politics of Sustainable Design

joanna boehnert

Loughborough University, United Kingdom

Day 1: Reception
Location: Plexal