SPECIAL TRACK 17
Lugar: Aula 503
Presidente: Prof. Dra. Ana M. Lucia-Casademunt, Professor PHD
DEVELOPING GPT-QUAL: A NEW SCALE TO ASSESS SERVICE QUALITY IN GENERATIVE AI CONVERSATIONAL AGENTS
Frederic Marimon1, Anna Akhmedova1, Natalia Amat-Lefort2, Marta Mas-Machuca1
1: UIC Barcelona, España;
2: Leiden University
Relator: Marisa Ramirez Aleson (Universidad de Zaragoza)
Generative AI and employee performance in SMEs: building trust to unleash potential
Frederic Marimon1, Marta Mas-Machuca1, Marion Frenz2, Saverio Romeo2
1: Universitat Internacional de Catalunya, España;
2: University of Birkbeck
Relator: Matteo Di Stasi (Cunef Universidad)
Is it About You or Me? Employees’ Justice Perceptions and Acceptance of AI Feedback Systems
Matteo Di Stasi1, Laura Guillen2, Anna Carmella Ocampo2
1: Cunef Universidad, Spain;
2: ESADE Business School, Spain
Relator: Frederic Marimon (Universitat Internacional de Catalunya)
LA HUMANIZACIÓN DE LA INTELIGENCIA ARTIFICIAL EN LAS ORGANIZACIONES: UN ANÁLISIS BIBLIOMÉTRICO
Natalia Lavado Nalvaiz, Marisa Ramírez Alesón
Universidad de Zaragoza, España
Relator: Matteo Di Stasi (Cunef Universidad)
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