Programa del congreso

This study examines the protagonist that Information System flexibility (IS flexibility) plays in other Supply Chain Flexibility (SCF) dimentions and how this protagonist affects Business Performance (BP) in Lean production (LP) contexts. Relational Resource Based View (RRBV) and Resource Orchestration Theory (ROT) support this research. To test six hypotheses, Covariance-based Structural Equations Modeling (CB-SEM) is utilized. Three hypotheses verify that IS flexibility does not mediate the LP-BP relationship, while other three add the individual mediating effects of Supplier flexibility, Operating Systems flexibility, and Distribution flexibility between IS flexibility and BP to the previous model. EQS software and SPSS Process software are used to evaluate the indirect effect of IS flexibility on BP through the paths of the other three SCF dimensions. The research results show that IS flexibility’s role is paradoxical: although it does not mediate between LP-BP, its role in the indirect LP-BP effect is essential as it acts on BP indirectly through the mediation of the other three SCF dimensions. This paradox of IS flexibility has major implications for theory and business management.

Objetivos: Este trabajo analiza las relaciones entre la gestión de la calidad, la tecnología, la accesibilidad y la ventaja competitiva.

Marco teórico: Estas relaciones se han analizado de manera separada y faltan estudios que empíricamente examinen estas relaciones de manera conjunta.

Metodología: Se realiza una revisión de la literatura y un estudio cualitativo para plantear las hipótesis y, a continuación, un estudio cuantitativo para analizar estas hipótesis a través de un análisis PLS utilizando las respuestas de 268 hoteles de 1 a 5 estrellas de la Comunidad Valenciana.

Resultados/implicaciones: Los resultados muestran que la gestión de la calidad facilita la tecnología y la accesibilidad y tiene efectos positivos sobre la ventaja en costes y diferenciación. De igual forma, las acciones de accesibilidad tienen efectos positivos sobre la ventaja competitiva en diferenciación, pero no sobre la ventaja en costes. A su vez, el uso de herramientas tecnológicas ayuda a avanzar en accesibilidad y la tecnología y la accesibilidad median parcialmente la relación entre la gestión de la calidad y la ventaja competitiva en diferenciación. Estos resultados amplían los trabajos previos al incluir las variables tecnología y ventaja competitiva en un mismo modelo y extenderlo al caso del sector hotelero.

Objectives. The objective of this paper is to provide a comprehensive understanding of the relationship between supply chain alignment (SCAl) and performance based on previous research, as well as to assess the influence of moderating variables on this relationship.

Theoretical framework. SCAl is one of the fundamental aspects of the supply chain to make it efficient, sustainable and increase its performance. along with agility and adaptability, with which it constitutes what is known as the triple A. Despite this, there are studies whose results do not clearly establish its impact on performance, so a meta-analysis is the perfect tool for analysis by aggregating results from previous research and thus obtaining an overall view of the relationship between SCAl and performance.

Methodology. A systematic literature review and a meta-analysis were performed to establish the direction and magnitude of the relationship between SCAl and performance. Moderator variables were used, and subgroups were established to see their possible influence on the relationship.

Results/Implications. The relationship between SCAl and performance is conclusive, direct, and positive in all cases analyzed except in the service sector. Due to the high heterogeneity found, the moderating effect of certain characteristics could not be validated.

This study investigates the implementation of Food Safety Management Systems (FSMSs) in agrofood firms across different regional contexts, focusing on the varying motivations behind their adoption in Europe and Latin America. The research aims to understand how these motivations influence the effectiveness of FSMSs in these distinct business environments. A questionnaire was administered to firms certified to the British Retail Consortium Global Standard for Food Safety. The data collected were analyzed to examine the relationships between the firms' motivations and the degree of effective FSMS implementation in these regions.

The findings highlight that the institutional environment significantly moderates these relationships. In the European context, ethical considerations play a crucial role in driving effective FSMS implementation. Conversely, in Latin America, commercial motivations are a more significant influence, with legitimacy reasons having a negative impact. This study is pioneering in its comparative analysis of FSMS implementation in European and Latin American agrofood firms. The insights gained contribute to understanding the behavioral dynamics of these firms within different economic and regulatory frameworks and offer a broader perspective on the evolution of food safety practices. This research has implications for policymakers and industry stakeholders in developing strategies tailored to regional characteristics and motivations.