Programa del congreso

Today, the survival of companies largely depends on two key aspects: adaptability and resilience, where both digitalization and organizational slack can play a decisive role. Both drivers of performance have indeed been addressed in the literature, but always separately, without evaluating the potential synergies between them. Through a structural equation modeling (SEM) framework, first and then a fuzzy comparative qualitative analysis (fsQCA), we explore the causal relationships and the possible combinations between different dimensions of organizational slack (operational slack and human slack) and digitalization (vertical and horizontal digital integration and advanced robotics) that contribute to business performance improvement. We use the European Manufacturing Survey to address our research questions. The causal analysis confirmed the positive impact of organizational slack and digitalization on business performance. Our findings highlight the importance of the organizational component over digitalization. Additionally, the configurational analysis shows that digital integration surpasses advanced robotics in explaining inter-organizational performance differences, and digital integration holds significant synergies with human and operational slack.

Objectives: This study investigates the interrelationship between Industry 4.0 (I4.0) technology-derived capabilities (I4.0 exploration and I4.0 exploitation), supply base complexity and supply chain agility.

Theoretical framework: The present study builds on the Organizational Information-Processing Theory to propose and empirically test eight hypotheses.

Methodology: Based on data collected from Spanish focal companies from industrial sectors that occupy an intermediate position in their supply chain, the empirical analysis was conducted using cluster and ANOVA analyses

Results/implications: The results show that horizontal complexity, I4.0 exploration and I4.0 exploitation are positively associated with supply chain agility, while delivery complexity is negatively and significantly associated with supply chain agility. Furthermore, the results indicate that the interactions between I4.0 exploration, I4.0 exploitation, horizontal complexity and delivery complexity are positively associated with supply chain agility.

The diffusion of the so-called industry 3.0 and 4.0 technologies has accelerated in recent years. Whereas many studies deal with the digitalization process or its outcomes in manufacturing, little is known about their determinants, such as family involvement. This study contributes to the extant literature by answering whether family ownership and management favor or hamper industrial digitalization. we hypothesized that family ownership and family management accelerate industrial digitalization adoption across 20 technologies, including matured such as computer numerical control or computing-aided design and new such as cloud computing, the internet of things, big data or artificial intelligence. The superiority of family firms over nonfamily ones is due to agency-, stewardship- and knowledge-related advantages exceeding the behavioral disadvantages for industrial digitalization. Using a sample of 585 manufacturing firms competing in Spain, regression results show support for the enhancement of family ownership and management effects on industrial digitalization. However, the benefits concentrate on family-managed family firms. Other variables such as firm attributes, market conditions, manufacturing context and competitive strategy also matter for industrial digitalization. Implications for research in innovation, family firms and digitalization are derived, as well as managerial implications regarding the value of family management in family firms.

La sostenibilidad es un tema de relevancia en el ámbito empresarial, que busca no solo la excelencia operativa y económica, sino también el respeto por el entorno social y ambiental. La gestión de la calidad, con su enfoque en la mejora continua y la satisfacción del cliente, ofrece un marco ideal para la implementación de prácticas sostenibles. Al integrar la sostenibilidad en la gestión de la calidad, las organizaciones pueden mejorar su desempeño, a la vez que aumentan su eficiencia y competitividad.

El objetivo de la investigación es describir la producción científica conjunta entre sostenibilidad y gestión de la calidad, a través de las publicaciones, autores, instituciones y países más relevantes, y de identificar las principales áreas temáticas y tendencias de investigación. Para la metodología se utiliza un análisis bibliométrico, con análisis de rendimiento y análisis de mapeo científico, con 1092 artículos de Web of Sciences de 1992 a 2024.

Se encontraron áreas que podrían representar oportunidades para futuras investigaciones, como modelos de economía circular, implementación de prácticas de trabajo decente, y de prácticas de gestión transparente, implementación de tecnologías digitales, desarrollo de políticas públicas, identificación y evaluación de riesgos ambientales, sociales y económicos, y desarrollo de nuevas tecnologías.